My tracking says delivered but I didn't receive my package — what do I do?Updated a month ago

We're so sorry to hear that! Here are a few things to try first: check around your front door, mailbox, or with neighbors in case it was left in an alternate spot. Sometimes carriers mark packages as delivered a day early. If your package still hasn't shown up within 2 business days of the delivery date, please email us at [email protected] with your order number and we'll work to make it right.