Good Feels

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Account & Order Management

Where Is My Order?

I got a tracking number but it's not updating — what's going on?

How long will it take to receive my order?

Do you offer international shipping?

Can I purchase a mix pack of beverage enhancers?

Orders & Shipping

Where do you ship?

Why can't you ship to my state?

I'm in Texas — can I order?

How much does shipping cost?

Do you offer free shipping?

Can I ship to a P.O. Box?

Do you offer expedited shipping?

Shipping Policy

My tracking says delivered but I didn't receive my package — what do I do?

My package says it's lost in transit — what happens now?

Order Never Arrived

What is your return policy?

My product arrived damaged — what should I do?

I received the wrong item — can you fix this?

I'm not happy with the product — can I get a refund?

How long does it take to receive a refund?

Returns & Refund Policy

What ingredients are in your products?

Are your products vegan and gluten-free?

Are your products lab tested?

How much THC is in your products?

How do I use the beverage enhancers?

How do I use the gummies?

How long does it take to feel the effects?

Can I mix the beverage enhancers into hot drinks?

What's the difference between the seltzers, gummies, and beverage enhancers?

Which product should I start with as a beginner?

Products

Who can use Good Feels products?

Are your products safe if I'm pregnant or nursing?

Will I fail a drug test?

Are your products FDA approved?

Safety & Age Restrictions

How do I sign up for a subscription?

How do I pause my subscription?

How do I cancel my subscription?

Can I change how often my subscription ships?

Can I swap products in my subscription?

I was charged for a subscription order I forgot to cancel — can I get a refund?

Subscriptions

How do I create an account?

Can I change or cancel my order after placing it?

Can I update my shipping address after placing an order?

I placed an order but didn't receive a confirmation email — what should I do?

Do you offer wholesale pricing?

What's the minimum order quantity for wholesale?

Do you have an affiliate program?

Wholesale & Partnerships

Is hemp-derived THC legal?

Can I take Good Feels products on a plane or across state lines?

Are Good Feels products third-party tested?

Compliance & Legality

I forgot my password — how do I reset it?Updated a month ago